Terms of Service
Last updated: August 20, 2026
1. Agreement
These Terms of Service (“Terms”) are a binding agreement between you and Belim & Co, a Pennsylvania limited liability company (“Untaggle,” “we,” “us,” or “our”), operating the Untaggle service at app.untaggle.com(the “Service”). By creating an account, signing in, or using the Service, you agree to these Terms.
If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If you do not agree, do not use the Service.
These Terms incorporate by reference our Privacy Policy.
2. The Service
Untaggle is a multi-tenant SaaS routing service that:
- Connects to third-party platforms you authorize (currently HighLevel, Teachable, Kit, Flodesk, and Klaviyo) via OAuth or API credentials you provide.
- Receives events from those platforms — purchases, form submissions, and unsubscribes — and applies the actions you configure (such as adding tags, enrolling students, or triggering workflows) on your other connected platforms.
- Keeps a log of every event and action, which you can inspect and replay.
- Propagates unsubscribes between your connected platforms where both sides support it.
The platforms and features available may change over time. We will give you reasonable notice of material changes that adversely affect your use.
3. Eligibility and accounts
- You must be at least 18 years old and provide accurate account information.
- Keep your credentials confidential. You are responsible for activity under your account, and for the people you invite into it.
- Notify us immediately at
support@untaggle.comof any unauthorized access or security issue.
4. Subscription and billing
4.1 Plan and pricing
The Service is offered on a single plan, billed monthly or annually, with pricing shown at signup. Founding-rate pricing, where offered, is kept for as long as your subscription remains continuously active.
4.2 Billing
- We bill in advance for the period you select (monthly or annual).
- Payment is processed by Stripe. By subscribing, you authorize Stripe to charge your payment method for the applicable fees.
- Fees are in US dollars and exclude taxes; you are responsible for applicable taxes.
- Subscriptions renew automatically until canceled. You can cancel any time from your billing settings; cancellation takes effect at the end of the current billing period.
4.3 Price changes
We may change prices for renewal periods with at least 30 days’ notice, effective at your next renewal. Founding-rate customers keep their rate as long as their subscription remains continuously active.
4.4 30-day money-back guarantee
If you are not satisfied with the Service in the first 30 days after your initial subscription, contact support@untaggle.com and we will refund your payment in full. Beyond that, and except where required by law, fees are non-refundable and we do not pro-rate refunds for cancellations within a paid period — but if something has gone wrong on our side, write to us and we will make it right.
4.5 Non-payment
If a renewal payment fails, we will notify you and Stripe will retry. Continued non-payment may result in suspension or cancellation of your subscription.
5. Connecting third-party platforms
- You represent that you are authorized to connect each platform account you connect, and that doing so does not violate that platform’s terms.
- We hold the credentials you provide (OAuth tokens and API keys) in access-restricted storage, as described in the Privacy Policy, and use them only to operate the Service on your behalf.
- Third-party platforms are outside our control: their APIs, data, and availability may change, and we are not responsible for their acts, omissions, or outages.
6. Your data and your responsibilities
- The data flowing through the Service — including your customers’ and contacts’ personal information — is yours. You grant us a license to process it solely to provide the Service.
- You are responsible for having a lawful basis to market to your contacts and for complying with applicable marketing laws (such as CAN-SPAM and similar laws elsewhere). Untaggle’s unsubscribe propagation assists your compliance but does not by itself make your marketing lawful, and you remain responsible for honoring opt-outs on every system you operate.
- The actions you configure execute automatically against your connected platforms. You are responsible for the configurations you (and your team) create.
7. Acceptable use
You will not use the Service to:
- Send or facilitate spam or unlawful marketing;
- Process data you have no right to process;
- Probe, disrupt, or overload the Service or attempt to access other tenants’ data;
- Resell the Service without our written consent.
8. Our intellectual property
The Service — its software, design, and documentation — is ours. These Terms grant you a limited, non-exclusive, non-transferable right to use it during your subscription. If you send us feedback, we may use it without obligation.
9. Availability and support
We aim for high availability but do not warrant uninterrupted service. Support is provided by email at support@untaggle.com.
10. Term and termination
- These Terms apply while you have an account.
- You may cancel your subscription at any time (Section 4.2) and may request account deletion at
support@untaggle.com. - We may suspend or terminate accounts that materially breach these Terms, with notice where practicable.
- After termination, we delete your data as described in the Privacy Policy.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some jurisdictions do not allow certain exclusions; they apply only to the extent allowed by law.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA. OUR TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE.
13. Indemnification
You will defend and indemnify us against third-party claims arising from your data, your marketing practices, or your breach of these Terms. We will defend and indemnify you against third-party claims that the Service itself infringes their intellectual property.
14. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws principles. The parties will first attempt to resolve disputes informally via support@untaggle.com. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Bucks County, Pennsylvania, and the parties consent to personal jurisdiction there. Each party waives the right to participate in a class action.
15. Changes to these Terms
We may update these Terms. For material changes we will give at least 30 days’ notice by email or in the Service. Continued use after the effective date constitutes acceptance.
16. Contact
Belim & Co
132 Veterans Ln Unit A #320
Doylestown, PA 18901, United Statessupport@untaggle.com